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Our story

A history of success

Pipeline Transportation is a true family business with a personal history.


James Ball worked at the Four Seasons for 13 years. In order to get the hours he needed to win custody of his sons, he decided to start his own business in 2007. He started Pipeline Transportation as a Taxi Service with one Prius. James loves to surf and spent his childhood in Hawaii with his mom, who passed away from cancer in 1996, so the name “Pipeline” is in homage to her.


James and Tatum have known each other since the 2nd grade. Shortly after James started Pipeline, they were both single parents, raising two kids each. Tatum traded in her car for a Toyota Van for the cab company. Brick by brick, the two have grown Pipeline, now sitting at 9 cars, including party buses and luxury vehicles. James has also formed the Pipeline Foundation, for fathers who have lost everything in the struggle for custody.


Pipeline has close relationships with many hotels, including the Four Seasons, Doubletree, Bacara Resort, San Ysidro Ranch, and El Encanto. Because we value our customers, we keep our cars meticulously maintained. Our cars are newer models with leather interior, and proper insurance. Smoking is not permitted in our vehicles. We keep up-to-date with vehicle inspections, and are very selective about who we hire as drivers. You can always be assured that with Pipeline, you’ll be comfortable, safe, and satisfied.

Testimonial

I and 3 friends were in SB to participate in the 2014 Walk for Breast Cancer- Santa Barbara. We are natives of Massachusetts and New Hampshire, with 1 of us having move to San Diego a year ago. Anyway, we were a long way from home and in for a very busy and potentially confusing weekend. I have walked in Boston the last 8 years and have always tented with the other walkers, plus the opening and closing ceremonies are held at the same spot, but Santa Barbara was going to be a challenge for that. We knew that going in. Let me just say that the valet, Ryan, at Fess Parker Double Tree was smart enough to give me Pipeline’s number even though we weren’t staying at the hotel. I called and spoke with Dino. I think Dino was our guardian angel for the weekend; he was so helpful, kind, and prompt. I’m sure he ended up working some extra hours due to the big event, but he never for one second seemed put out or stressed out. He was SO nice to us- he even sported his Boston Red Sox shirt and his “pink” in support of the Avon Walk for Breast Cancer. He was the best tai driver we ever could have hoped for and then some!


We truly appreciated his assistance negotiating the details and getting us to/from our destinations on time! He helped to make our Santa Barbara event weekend extremely pleasant and a great memory! Hopefully, someday we will be fortunate enough to return.


-The Walkers from Boston; Ruth, Tricia, Maryann, and Sue


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